Last updated: May 15, 2025
Ocuvana LLC (“Ocuvana,” “we,” “us”) respects your privacy. This Policy explains what information we collect, how we use it, and your choices.
1. Information We Collect
- Account Information: Name, email, business address, phone.
- Usage Data: Pages visited, features used, log files.
- Customer Data: Anything you upload (images, text, customer lists).
- Payment Data: Billing address, credit card details (processed by Stripe/Mercury).
- Cookies & Tracking: See our Cookie Policy below.
2. How We Use Information
- To Provide Service: Authenticate, process payments, host your data.
- To Improve Service: Analytics, feature development.
- To Communicate: Service announcements, billing reminders, marketing (you can opt out).
3. Data Sharing & Disclosure
- Service Providers: Hosting, payment processors, email delivery.
- Legal Requirements: If required by law or to protect rights.
- With Your Consent: E.g., when integrating third‑party apps.
4. Data Storage & Security
- We store data on AWS servers in the U.S.
- We implement industry‑standard security measures (encryption at rest and in transit, access controls).
5. Data Retention
We retain your Account and Customer Data for as long as your account is active plus 1 year thereafter, unless you request deletion.
6. Your Rights
- Access & Correction: You can view or edit your data in your dashboard.
- Deletion: Contact us at support@ocuvana.com to request deletion.
- Opt‑Out of Marketing: Use the unsubscribe link in our emails.
7. International Transfers
Your data may be transferred to, stored, and processed in the U.S. by using our Service.
8. Children’s Privacy
Our Service is not directed to children under 16. We do not knowingly collect from them.
9. Changes to This Policy
We’ll post any changes here with a new “Last updated” date and notify users by email if significant.
10. Contact
Privacy Officer
Ocuvana LLC
Email: support@ocuvana.com
Address: 5830 E 2nd St, Ste 7000 #24076, Casper, Wyoming 82609, USA