At Ocuvana, we are committed to delivering a high-quality experience and full transparency from day one. That’s why we offer a personalized demo before any subscription—so you can explore our platform with confidence.
Refunds
We do not offer refunds for change of mind. However, if you experience a technical issue or problem that prevents you from using the service as promised, please contact us within 7 days of your subscription start date. We’ll investigate the issue and, if valid, provide a full or partial refund.
Cancellations
You may cancel your subscription at any time from your account dashboard. After cancellation, your service will remain active until the end of your billing period, and no further charges will be made.
Need Help?
If you’re experiencing an issue or have any concerns, please contact our support team at support@ocuvana.com. We’re here to help!